Claire Thomas

In this article: Car Seats and Restraint Devices as Checked Baggage Car Seats and Restraint Devices for On-Board Use Acceptable Styles for On-Board Use Car Seats and Restraint Devices not Permitte...

When you book your reservation with Flair and are travelling with children under the age of 14 (at the time of travel), rest assured standard seats will be automatically assigned for you 24 hours b...

In this article: Website Contact Centre Airport Counters Forms of Payment not Accepted Credit Card Processing Fee Website Visa Mastercard Visa Debit Mastercard Debit Future Travel Credit Travel ...

Errors and spelling mistakes are bound to happen, so customers can perform name corrections to their bookings, provided they fall within specific parameters. Depending on the correction required, f...

If a passenger is denied boarding, their flight is cancelled or delayed for at least two hours, or their baggage is lost or damaged, they may be entitled to specific standards of treatment and comp...

Flair's tickets are non-refundable; therefore, refunds and fee waivers will not be offered for cancellations due to medical emergencies, death, or serious illness. These include, but are not limite...

Email phishing, fake ads, fake social media accounts, and telephone scams often lure people into giving out personal information such as credit card numbers and account login credentials. These sca...

In the event of a flight disruption, passengers may be eligible to receive a credit towards a meal or snack by the Air Passenger Protection Regulations (APPR). Here’s how the process works: Receivi...

Please submit a request on our Refund Webform for any of the following fees or charges: Seat Assignment Charges Sports Equipment Charges Baggage Fees Airport Check-In Fee Booking Modification Fees...

You can bring your portable oxygen concentrator on board the aircraft with some restrictions. In this article: Portable Oxygen Concentrator Guidelines Using a Portable Oxygen Concentrator Onboard ...