Medications and Medical Devices

In this article:

• Medications
• Medical Devices
• Oxygen and Portable Oxygen Concentrators
• Contacting our Medical Desk

Medications

Critical medications should accompany the passenger in their carry-on bag or personal item.

Syringes must be for personal medical use, and the needle guard must be in place. The passenger must possess medication to be administered using the syringe or needle and projectors. 

Essential prescription and non-prescription liquid or gel-based medications, including contact lens/eye solution, cough syrup/spray, gel capsules, or liquid-filled capsules (e.g., ibuprofen), are allowed in carry-ons in volumes greater than 100 ml (3.4 oz.).

For more information on what is permitted on flights, as carry-on or checked baggage, please visit the Canadian Air Transport Security Authority's website at What can I bring? - CATSA

Medical Devices

Flair will waive the baggage fees for medical devices required for travel on board or at the passenger's destination.

Medical devices such as dialysis and CPAP machines can be transported as carry-on baggage, provided the passenger notifies Flair, and the device fits under the seat in front of them or into the overhead storage area. The area around all medical devices must be clear of blankets, coats, and other pieces of carry-on baggage.

If passengers require the use of a medical device on board, they must ensure:

• They contact Flair's Medical Desk at least 48 hours before departure to obtain approval to travel
• The medical device is approved for use during air travel
• The medical device is battery-powered, and extra batteries are brought with it as part of their carry-on baggage. Batteries are not accepted as checked baggage.
• The extra batteries are sufficient to cover the use of the medical device for the entire duration of the travel itinerary, including connection time, check-in, and an additional buffer of 1.5 times the duration of the flight in case of delays
• They know how to use the medical device without assistance
• The medical device does not exceed the carry-on baggage dimensions and weight restrictions. The device must be transported as checked baggage if it exceeds these dimensions and weight restrictions. Our carry-on baggage allowance is as follows:
  • • 23 cm x 40 cm x 55 cm (9 in x 15.5 in x 21.5 in)
    • 10 kg (22 lb)

Wheelchairs and Mobility Devices

For detailed information on travelling with a wheelchair or mobility device, please visit us at Wheelchair or Mobility Assistance – Flair Help Center.

Oxygen and Portable Oxygen Concentrators

Please note that liquid and gaseous oxygen is forbidden on all aircraft. Flair does not provide oxygen to our passengers on our flights.

For detailed information on travelling with a portable oxygen concentrator, please visit us at Portable Oxygen – Flair Help Center.

Contacting our Medical Desk

For more information, add a medical device or accessibility request to an existing reservation, or for assistance making a booking, please call our Medical Desk at 1-833-382-5421. Voice relay service is also available by calling 711.